Check-in 2020

Aside other sources, I copy the content of that news with kind approval of Momberger Airport Information:


Passengers travelling with British Airways through London Heathrow Airport Terminal 5 have begun to test the personalized digital bag tag being developed by the airline. Microsoft Employees have been chosen to take part in a month-long trial, using a specially adapted version of the British Airways app, to provide essential feedback that will help shape the final product. The digital bag tag, which contains all of a passenger’s baggage details, could eventually replace the need for a new paper tag for every flight. Comprehensive testing of the tag has already taken place to make sure that it works in a live airport environment and can stand up to the rigours of airport baggage systems and everyday travel. Customers on the trial will use a Nokia Lumia Windows smartphone to check in, chose their seat and obtain their mobile boarding pass. Each will be equipped with a specially adapted version of the British Airways app, which automatically updates the digital bag tag with a unique barcode, containing new flight details and an easy-to-see view of their bag’s destination – just by holding the mobile phone over it. They can then save time by quickly dropping their bag off at a dedicated bag drop desk, before going straight through security. The personalized digital bag tags have been specially developed by British Airways, in partnership with Densitron Displays, and Designworks Windsor. #963.AIT4

Image R.Kollau
Image R.Kollau

These news upset me as much as the one I read about Amadeus trying a bag tagging based on 3G-technology. Or Air France and other airlines introducing “home-print” bag tags.

As I mentioned two years ago in my little article about a possible check-in-scenario for 2015, I would see a far more reasonable approach (and easy/fast to bring to market) by the aviation industry to use established standards. Why do they use a QR-code with a modified layout? Anything to hide? Or simply to do it different? Which by the way equals “more expensive”, faulty and slow. And – worse of all: Incompatible like VHS and Betamax…

RFID: Q-Bag-Tag
RFID: Q-Bag-Tag

Why do they try to implement and sell expensive, non-industry-standard-compliant stuff here? Why not using existing and proven technologies like RFID or the newer (but to be standard) NFC? Why force me to use an “App” (and where can I get online when being abroad?) or even worse, an expensive 3G-Network technology?Which Network???

In addition to my (somewhat delayed) prediction about Check-in 2015, I’d also like to see a common free airport WiFi system; wherever an airport offers free WiFi, it’s a common log-in worldwide. Maybe even the same for inflight, just a quick cost note if not free. Or at least a common log-in-process. Enabling to register “globally” is an added value for the Jet Set. And would encourage safer WPA2-connections. “CDM” in action – across aviation industry stakeholders 😉

I’m allowed to dream, right?

Food for Thought
Comments welcome
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CheckIn 2015

No, this has nothing to do with my CheckIn-domains. After having discussed that topics at various options, I think it’s time to bring the topic up here to simply refer to it and not always repeat myself 😉

What will the check-in-process look like in 2015? How will RFID and NFC change the check-in-process?

rfidYou may have seen these ornament-like looking stuff on the back of the supermarket labels, electronics superstores and such and may have wondered what it is. It is the future…

It is called RFID (Radio Frequency IDentification) and in short: A radio sender sends out a signal on a special wave length, that triggers the antenna and generates a little energy – just enough to reply with a small radio signal with the code that is on the little chip. Which is a binary code similar to a barcode.

Depending on the strength of the original signal and the quality of the RFID antenna+chip, RFID may reply over the distance of several meters. Such chips are in your passport, can be in your frequent flyer card, about anywhere.

Now a similar technology is NFC (Near Field Communication), you may have heard about to be implemented in the next generation mobile phones (they were expected to be in the new iPhone, but).

NGsecurityNow consider this scenario:

Your frequent flyer card and your passport contain a RFID chip. The airport provides you “preferred parking”, for which you also put a sticker (with such chip) behind your window. Your suitcase is equipped with an RFID. Your telephone identifies you via NFC.

rfid-bp-printerYour car approaches the airport. The intelligent airport parking system directs you to the best (or pre-reserved or VIP) parking lot available. When you exit the car, your suitcase (known from a previous flight to be yours) is identified. You need no bag-tag, as it is already tagged with it’s own RFID. While you enter the terminal dropping of the bag at one of the default baggage check-in-machines, your passport is triggered and directly identified. It contains a (chipped) visa for your destination. Your seat and boarding gate, together with an invitation to the VIP-lounge is transmitted to your smart phone. As you accessed the airport WiFi before, you are automatically connected to it, no 3G-charges apply. You walk through security, having your carry-on and your retina (eye-identification) checked, but as your boarding pass is your RFID and your passport is knows, you are not further held back. As you miss your departure time while working in the lounge, the system detects you. You are not called out publicly, but the lounge manager approaches you and reminds you to get to the gate quickly.

In the aircraft, it is automatically checked that you take your seat in the right area of the aircraft, you sure have access to the onboard-WiFi.

Arriving at your destination, your passport and your visa is triggered the moment you leave the aircraft. Your ID is checked, as you approach customs and imigrations, you are not bothered about your passport, but leave the airport. Noone can leave the baggage area with your bag, as your other RFID signals show you away from the bag – an alert immediately calls in security.

Sounds futuristic? But it makes the painstaking airport security easy again, for passengers and the controllers alike, at the same time increasing the security level. It also reduces manpower needed to process the flight, once established, it’s simple decreasing the cost and improving customer (traveler) satisfaction. And the first steps are already taken! A chip label costs 3-5c or even less. There are customer cards having them available – many trade fairs allow the quick access with RFID-tagged tickets. The boarding pass printers supporting RFID are available and in use (so far local benefit only). It’s nothing that needs to be invented, simply requires some standardization for the chips.

Watch out, what we’ll implement in Join!

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