Cognitive Disonance Resolution

Working this week with a group on topics like P.R. and Corporate Strategy, there are some basic rules, again resurfacing on my conscious thinking…

Two topics were in hot, heated discussion these days, especially when we talked bout Cognitive Disonance: Greta Thunberg and Boeing 737MAX.

Greta Thunberg

Not only in the big cities around the globe, also in towns like Brunswick (Braunschweig), the movement Friday for Future is a root movement. Following the example of a little girl from Sweden, kids go demonstrating around the world to promote the need to counter climate change. In Germany, formerly pacemaker of “green development” the government is way behind their own targets, let’s not talk about the Paris world climate targets. In Tirana, the city “stinks” from car gasoline fumes. Scientists believe it’s not five to, but five after twelve already! We can only reduce the impact, no longer avoid it.

So now, surprise surprise, that kid in Sweden went on the street to demonstrate against the political powers that be (PTBs) ignorance. That action triggered a cord and other kids around the world thought it a good idea and joined in the demonstration. Demanding action to secure their future. And all those PTBs can respond with is that they’d be truants? Their only reason to go on the streets is to be skipping school? That’s all you can come up with? Sure there are the one or other camp-followers, but mostly those kids have genuine concern about their planet.

But their activity provides a good example for cognitive dissonance. They put a finger in a wound that most of “us” adults have long found our way to suppress. Because the information does not compute. We know we kill the planet, but let the others start saving it. What can I do?

My personal answer is to support the kids. To not “look away” and “blame the others”. In German history, our people looked away, the blamed others. It caused a holocaust.

Michael Jackson sang about “The Man in the Mirror” to make a change.

In Germany we had a barrel-burst campaign “You are Germany” – what do you do to make things better?

Interesting, what discussions are triggered, discussing cognitive dissonance resolution and how different nationalities and cultural background result in totally different approaches. In Germany, a typical approach is to dissect good ideas and find faults. Can’t tell you, how many “friends” in the past year told me that KOLIBRI.aero cannot work. It did very often remind me of that favorite quote by Lazarus Long (a Robert A. Heinlein character): “Always listen to the experts! They tell you it is impossible and why you can not do it. When you know that: Go Ahead!

Boeing B737MAX

Another very good example and discussion topic this week about cognitive dissonance resolution was the Boeing B737MAX.

Our industry always promotes Safety First. But I have a lot of examples that our industry works on the limits, hoping for the best. Be it my recent post about disruption management or the managing of airport turnaround (A-CDM), we all know that we do not work efficiently. But cognitive dissonances often result in ignorance, suppressing conflicting information. We know the truth, but we suppress it, give ourselves explanations to justify the shortcomings.

Now there was another crash of the Boeing B737MAX after Lion Air Flight 610 crashed in Malaysia half a year ago (29Oct18). While there are also “supporting reasons”, as usual a chain of events that leads to disaster, I personally believe it was mainly the ignorance of Boeing engineers, developing an MCAS, not informing pilots about such an important design change. Combined with a semi-religious faith in their technology. But I believe computers are there to assist us. I remember the Air France flight 447, where the instruments showed wrong data, switched off the computer, in result the flight stalled and crashed into the the Atlantic. We also should be reminded about the “unsinkable” Titanic.

After the recent crash in Ethiopia, there were calls for grounding of the aircraft instantly, given the similarity to Lion Air 610. It is noteworthy and was discussed very controversial, that our own minister responsible for aviation voiced against a grounding, only to be overruled by EASA. But neither America, nor Europe responded “safety first”, but focused on the commercial impacts of a grounding instead. Meanwhile even the U.S. under Donald Trump confirmed the necessity of the grounding and aviation sources expect that grounding to take on for several month. Which does remind again of the pioneer in jetliners, the de Havilland Comet, loosing three aircraft in nine months, which lead to understanding of metal fatigue on the air frame called by the way the metal was connected using bolts – creating micro-fractures.

Oh Gawd... Helpdesk: Final Level. Pray
Boeing MCAS development

Now Boeing implements a new technology to cover up for the new behavior and instead of being transparent, they hide. Then the sh** hits the fan in Malaysia. The event now shows that Boeing did not operate “safety first”, but mismanaged it by delaying the necessary update. A result of cognitive dissonance resolutions? It must not be, so it is not? That backfired now and is a rather pathetic expression of professional disaster management. That the U.S. and Boeing had to be “convinced” to ground the aircraft has proven a big mistake. Today, the media reports that the Ethiopian officials confirm a very similar situation and “many parallelisms” to the Lion Air crash.

We cannot and must not operate on the Principal of Hope! An airliner recently posted that we need a crash to change something. I disagreed, but Boeing did itself and our industry a major disfavor to the reputation of aviation safety. Media today also refers back to the 787-incidents and grounding resulting from batteries catching fire. What I do not understand is that following Lion air Boeing P.R. obviously did not develop a “worse case communication plan”.

From Wikipedia: “On March 11, 2019, in response to the Lion Air and Ethiopian Airlines accidents, China was the first country to order all 96 of its 737 MAX aircraft grounded. In the days following the Ethiopian Airlines crash, airlines and authorities around the world suspended the operation of Boeing 737 MAX 8 aircraft (or in many cases all 737 MAX variants) one after another, contrasting with the usual coordinated approach. Two days later, the U.S. Federal Aviation Administration […] became the last in the world to ground the aircraft, reversing its previous stance. Boeing eventually recommended the grounding to the FAA.”

It must not be! It cannot be! So it is not.
Cognitive Dissonance Resolution at work…

Food for Thought
Comments welcome!

0 - click to show Jürgen you liked the post

Shattering the American Dream

These weeks I am most disturbed, how U.S. President Trump keeps pushing commerce above life. I can only hope that the world stands united up to him.

Just a few headlines that hit a nerve with me:

“Donald Trump slashes size of national parks in Utah to allow drilling” [Telegraph UK]
“Native Americans to Sue Trump Over National Monument Downsizing” [Voice of America]
“How Trump’s Declaration Inflames a Middle East Already Ablaze” [Mintpress]
“A Brief History Of Donald Trump Stoking Islamophobia” [Huffington Post]
“US: Devastating Impact of Trump’s Immigration Policy” [Human Rights Watch]
“President Trump Calls for Ending Diversity Visa Lottery Program” [Time Magazine]
“Trump’s eldest son questioned in Congress about Russia” [Reuters]
“I’m a Multi-Millionaire So Trump’s Tax Plan Is Great for Me.” [Time Magazine]
“Trump Tax Plan Will Skyrocket National Debt” [Financial Tribune]
“What Will the End of Net Neutrality Do to America?” [Huffington Post]
“What Trump’s Latest Attack on Planned Parenthood” [Vogue]
“Commentary: The Hidden Victim of Trump’s Tax Plan: Your Health …” [Fortune]

All those developments show the excessive greed of Trump, not looking after “the small people”, but about his mighty, his rich friends and his own interests. The U.S. changing to support capitalism at all cost. Who cares? He doesn’t. And this is the head of the most powerful country in the world? While Obama enabled a social security for the poorest, Trump slaughters it. North Korea, Venezuela, Jerusalem, … in my opinion it’s only a question until Trump “wags the dog“. And that man holds that famous suitcase.

I also keep wondering about the U.S. Dollar as a “standard value”. We work on a European business plan, no link to the U.S., but I get quotes in US$, instead of local or Euro-currency, that we use in our calculations. One of the reasons, if not the reason for the U.S. to sustain such high national debt is the “Petro-Dollar” dominance. But that is more and more threatened. And U.S. aggressively enforcing their dominance. How much longer? With Trump isolating the U.S., adding more debt beyond (my) imagination, I predict more and more commerce to move from “US$” to bilateral currency exchange. Quo Vadis U.S. of America?

When I recently won the U.S. Visa in their annual lottery (another Trump target), I said I was not sorry, it couldn’t work out. Having grown up virtually on the premises of the famous U.S. 1st ID Fwd, “America” was a childhood dream. It never worked out. With Sonia having the pacemaker and me at that time recovering from a major surgery ,I likely couldn’t have afforded living in the U.S. under threat to life. And my American Dream is shattered into more pieces day by day. So today I keep it with Pink Floyd’s High Hopes:

Beyond the horizon of the place we lived when we were young
In a world of magnets and miracles
Our thoughts strayed constantly and without boundary
The ringing of the division bell had begun
Along the Long Road and on down the Causeway
Do they still meet there by the Cut
There was a ragged band that followed in our footsteps
Running before times took our dreams away
Leaving the myriad small creatures trying to tie us to the ground
To a life consumed by slow decay
The grass was greener
The light was brighter
When friends surrounded
The nights of wonder
Looking beyond the embers of bridges glowing behind us
To a glimpse of how green it was on the other side
Steps taken forwards but sleepwalking back again
Dragged by the force of some in a tide
At a higher altitude with flag unfurled
We reached the dizzy heights of that dreamed of world
Encumbered forever by desire and ambition
There’s a hunger still unsatisfied
Our weary eyes still stray to the horizon
Though down this road we’ve been so many times
The grass was greener
The light was brighter
The taste was sweeter
The nights of wonder
With friends surrounded
The dawn mist glowing
The water flowing
The endless river
Forever and ever

Food for Thought
Comments welcome…
0 - click to show Jürgen you liked the post

Evil Russia and Propaganda

Since being (happily) married to Yulia, I am more frequently approached about Russia and the ultimate evil represented by Putin. Recently, with the Crimea crisis and Turkey, the discussions become more frequent, so I thought to make some statements in a single blog of which I used some before either here or on Facebook or LinkedIn. They keep coming up.

First of all a quote from Robert Heinlein’s Lazarus Long:

DemocracyAutocracy

Initially there was a wording in Wikipedia (meanwhile removed / I can’t find it any more) calling Russia a “democracy Putin style”. Then came the  Crimea crisis.

European Interests: Maidan
European Interests: Maidan

Coup d’Etat vs. Referendum: What’s Democracy?

The Crimea Crisis. Where an elected government was removed by a “people’s coup d’Etat” (Kiev), with lots of reports that tons of Dollars floated around Maidan. And active political support by Europe and America. I have personal Ukrainian friends who told me stories about the dollar flooding there. And using the plural intentionally: Not just one.

UkraineReferendumUSreject
US politics: Rejecting the Referendum

And then, there was a democratic referendum on the Crimea, which the Western nations instantly denied it’s legality.It’s also interesting to note that most Eastern Ukrainians did not initially want to leave the Ukraine, but they did not want to become European either. Why does that nowadays remind the Russians of Scotland or Catalunya? Maybe they have own reasons to want to leave Britain or Spain? And they are allowed? Or will the British or Spanish also apply military intervention to force them? Like Europe does in the Ukraine? What’s Democracy? A religion? If you don’t believe me, I kill you? The first killing shots in the Ukraine came not from the “separatists”, but Kiev was and is to date the aggressor. Despite all that our press says, even they admit it. With very little words and questioning every one of it: Propaganda. And even German state television NDR named it: Propaganda! If you understand German, it’s interesting to listen to the tiptoeing of the interviewing journalist trying to trivialize her harsh, clear statements. Propaganda.

WikipediaPropagandaIt’s interesting to see the Western-dominated Wikipedia’s wording, approving the coup against a democratically elected president but at the same time condemning any actions by the Crimean, Eastern Ukrainians. Condemning the Russian support that they have been asked for by those regions. It’s not that Wikipedia does not mention it. Propaganda is more subtle. It’s in the wording and the amount of explanation you give or keep. It’s that exact example that makes Russians (people!) question “Western democracy”. Or the neutrality even of a trusted source like Wikipedia – it’s written mostly by Americans. With the best intentions. But in the political environment they work from. It’s hard to fight off that subtle, omnipresent propaganda…

Saboteur or patsy? The Russian Security Service parades ‘captured’ Ukranian Yevgeny Panov
Saboteur or patsy? The Russian Security Service parades ‘captured’ Ukranian Yevgeny Panov

Mission ImpossibleTwo weeks ago, a Ukrainian sabot
eur
was caught on the Crimea and confessed on Russian television. In return, our (European) politicians feed the press that there’s no proof and the Kiev government is right to increase the military activities in the Eastern Ukraine. Putting the fox in charge of the hen house…? Reminds me of those (U.S.) Mission Impossible movies: “As usual, should any members of your IM Force be caught or killed, the Secretary of State shall deny all knowledge of any of your actions.”

EUbufferRUMy personal interpretation: When the elected president tried to sign a strong bond with Russia (still independent), Europe tried to force Ukraine to side with Europe instead (dependency), forcing it into an unmanageable situation. When they messed up they stuck to their self-invented stories not to confess their mess-up. And the mess up will remain unresolved for European politicos now fight the deamons they let loose.

My idea for the Ukrainian people would be to force peace and a status quo to both sides. And organize peaceful elections. And commit to them. That would be democratic.
Or make them a neutral country as they were, in between the two blocks. Together with Belarus and the Baltics a buffer zone.

But that would be both against the interests of the PTBs… It won’t happen.

ECB Euro Bet
The Euro Bet
New monetary support. You can deposit it right here with us.
New monetary support. You can deposit it right here with us.

European Separatists

Again: Think about the Brexit. I’ve been asked (on several occasions), why Britain is allowed to elect “out”, but Scotland, Gibraltar, Catalonia or Crimea aren’t. In all cases, there’s big money involved and political interests by the PTBs (Powers-That-Be). But where’s the democracy? And thinking about it, why does Merkel and her CDU in a core country of democracy still have neither signed the United Nations Convention against Corruption, nor do they approve of the basic democratic tool of national referendi? Are they “democratic”? Or capitalists?

Think about Greece. Russians are very much aware that all the money goes to the banks and not the people. Their press tells them the reasons why: Our politicos saving the banks but not the people. Is it Propaganda? Or simple truth?
And such they have a very different view about the situation Russia. The situation is improving for the people. And all setbacks are tightly linked to Western attempts to dominate. Are they wrong? Or do we, do our politicos fool ourselves in the attempt to justify our / their own immoral actions and decisions?

Putin-quote-GMO
No Gen-Manipulated Organisms in Russia

Democracy or Capitalism

A fan of German political TV reports Monitor, I can only confirm that our politicos largely do not follow the interest of the people but that of the Lobbies! Russians rightfully ask, why they should not allow Putin to help his friends, when he looks more after his people than those Western politicos do? There’s no need to fight for the right to water or against the draining of entire landscapes like the ones by Nestlé in Michigan, California  or elsewhere. Interesting how little reports we get in the Western news channels about these issues, ain’t it. The same about Monsanto’s contamination of crops in Mexico, endangering the natural biodiversity of corn in Mexico; Ecowatch reports 59 indigenous species of corn already endangered by such Monsanto contamination!

armstrong-doping
Doping Legend: Lance Armstrong

Olympics

The Western dominated countries once again tried to remove the Russians from the Olympic Games. Whereas the Russians believe the U.S. to be the center of steroid doping in the world. Now Chinese, Bulgarian and Polish athletes have been found doping, but there is no kin liability applied to those countries as it was to Russia. CBS reports on those three cases. In all of them state doping programs are considered to be likely in place German news reported.

The same for the case of Ethiopia’s Almaz Ayana and her new world record on 10,000 m running – the former world champion, Chinese Junxia Wang, having admitted doping just last February.

NATO expansion 1990-2009

NATO Expansion

Look at the NATO. And the promises that were given, though not written down. To not expand militarily into former “Soviet” areas. Now suddenly NATO moves rockets and in the Russian believe nuclear warheads into Poland and the Baltics. Just miles from St. Petersburg and Moscow! Compare the distance between Cuba and Florida or Washington and then think back to the Cuban Missile Crisis. Wonder why Russian people believe in the Western hypocrisy?

Wag the Dog
Wag the Dog

I’m repeatedly reminded about the 1997 movie Wag the Dog. Where during elections the U.S. powers make up a war in Albania to influence the election. Is it a comedy? Movies like that, Homeland or Enemy of the State are simply too close to the perceived reality that Russian people take them as “comedy”.

Simply try to look at it from the other side when the press and especially our politicos tell you something. Why should Russia, Turkey or any other state trust us? We’re only about money. No soul.

Putin’s arguments may be propaganda, but he does it better than ours. He’s the victim, we’re the bullies. And we give the Russian people all arguments they need to believe just that.

export-importThe Arabian Spring

It’s the same for Arabia, where yes, the Arabian Spring was something theoretically good. But see how it destabilized the region? We all pay for the “unfinished business” in Syria. If you talk to Russians, it was the West that wanted to run a coup d’etat there, to weaken Russia and deprive it from a friendly harbor for their fleet in the Mediterranean. For the same reason the West wanted to deprive the Crimea to Russia. Aside of the oil.

I’m personally ashamed that our country is one of the big weapon developing and exporting countries in the world. After the Nuremberg Trials, we must be aware that the deaths by the weapons we produce are burden on our souls. We are “Christian”? We may be. Our politicos are not. We’re Accomplices. Our politicos sell their souls. For money. Besmirching ours.

TurkeyPutinObamaTurkey

Having recently discussed online with a Turkish friend living in Turkey, I could not answer some questions. Don’t get me wrong, we agreed Erdogan is a danger. We agreed the “cleansing” based mostly on denunciation and suspicion is dangerous! Taking control of the executive, legislative and judicial branches of power is how Third Reich happened. Beware. But our propaganda would make it worse.

Turkey would be victim to power games between Russia and Europe/the U.S. – and why did that remind me of that “joke” showing up 2015 on the social networks?

If Gülen is behind the attempted coup, would America or Europe act any different? If AFD would be found attempting a coup d’etat with the support from Russia, how would Germany, Europe or the U.S. react? Double values.

We’re afraid Turkey will become Sunni country soon. With repressions on other religions. Will this be bad for the country? Bad for it’s people? A clear Yes. Not for the Sunnis. And funny as it is, in the wake of the Turkish demonstrations pro Erdogan in Cologne, many of my friends in Germany currently argue that if Turkish are not happy with the rules of democratic Germany, they should emigrate to a country of their liking (here: Turkey). But isn’t that exactly the line of argumentation Erdogan follows?

Summary

But we bend our own rules. We constantly break them. For the sake of profit. Germany’s Joseph Goebbels was a propaganda artist. Today mostly more subtle methods are used by industry and politicians to steer the press and it is very difficult for journalists and us normal people to recognize it and not fall victim to it. With very limited success I’m afraid.

To make this very clear: There is a lot of Propaganda. On both sides.

Food For Thougth
Comments welcome!

0 - click to show Jürgen you liked the post